Everything you need to know about 7mtr. Find answers to common questions about account registration, deposits and withdrawals via Indonesian banks, bonuses, game rules, security, and responsible gaming.
Creating an account on 7mtr is simple and takes just a few minutes. Click the registration button on our homepage, fill in your personal details including full name, date of birth, email address, phone number, and residential address. You must be at least 21 years old and a resident of Indonesia. After submitting your registration, you'll receive a verification email. Complete the KYC process by uploading a clear photo of your Indonesian National ID (KTP) and a selfie holding your ID. Once verified, your account is ready to use.
7mtr requires two documents for KYC verification: a clear photograph or scan of your Indonesian National ID (KTP) showing all details legibly, and a selfie photograph of you holding your KTP next to your face. Both images should be in JPG, JPEG, or PNG format with file sizes under 5MB. Verification typically takes 1-24 hours during business days. You can deposit before verification is complete, but withdrawals are restricted until your account is fully verified.
No, 7mtr strictly prohibits multiple accounts. Each person is allowed only one account registered in their own legal name. Creating duplicate accounts violates our Terms & Conditions and will result in all accounts being closed, funds forfeited, and potential permanent exclusion from our platform. If you've forgotten your login details, use the password recovery function rather than creating a new account.
If you've forgotten your 7mtr password, click the "Forgot Password" link on the login page. Enter the email address registered with your account, and we'll send you a password reset link. Click the link in the email (check your spam folder if you don't see it within a few minutes) and follow the instructions to create a new password. For security reasons, reset links expire after 24 hours. If you continue to experience issues, contact our 24/7 customer support team.
To close your 7mtr account, contact our customer support team via live chat, email, or WhatsApp and request account closure. Before closing, withdraw any remaining balance from your account. If you're closing due to gambling concerns, we encourage you to use our self-exclusion tool found in your account settings under Responsible Gaming. Self-exclusion permanently closes your account and prevents reopening, providing stronger protection if gambling has become problematic.
7mtr accepts deposits from all major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and BSI (Bank Syariah Indonesia). We also support regional banks. Bank transfer deposits are typically credited to your account instantly, though some banks may take up to 15 minutes during peak hours. The minimum deposit is Rp 10,000, and the maximum per transaction is Rp 100,000,000.
BCA deposits on 7mtr are processed instantly in most cases. After you complete the bank transfer via BCA mobile banking, internet banking, or ATM, your 7mtr account is typically credited within seconds. During rare technical issues or BCA system maintenance, deposits may take up to 30 minutes. If your deposit hasn't appeared within 30 minutes, contact our support team with your transaction reference number.
Yes, 7mtr accepts deposits from popular Indonesian e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja. E-wallet deposits are processed instantly, making them one of the fastest deposit methods. The minimum e-wallet deposit is Rp 10,000. Simply select your preferred e-wallet in the deposit section, enter the amount, and follow the payment instructions. You'll be redirected to your e-wallet app to authorize the transaction.
7mtr does not charge any fees for deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees, which vary by institution. For example, some banks charge a small fee for interbank transfers. These fees are determined by your financial institution, not by 7mtr. The amount you deposit or withdraw is the amount that appears in your account, minus any third-party fees.
The minimum withdrawal amount from 7mtr is Rp 50,000. This applies to all withdrawal methods including bank transfers to BCA, BRI, BNI, Mandiri, and other Indonesian banks, as well as e-wallet withdrawals to OVO, DANA, GoPay, ShopeePay, and LinkAja. The maximum withdrawal per day is Rp 50,000,000. There is no maximum limit on total monthly withdrawals.
Withdrawals to Mandiri accounts from 7mtr are typically processed within 5-15 minutes during business hours (9 AM to 9 PM WIB, Monday to Sunday). First-time withdrawals or unusually large amounts may require additional verification and can take up to 24 hours. Withdrawals requested outside business hours are processed on the next business day. Ensure your Mandiri account name matches your registered 7mtr account name exactly to avoid delays.
Withdrawal delays on 7mtr can occur for several reasons: incomplete KYC verification (upload your ID if you haven't already), first-time withdrawal requiring extra security checks, active bonus wagering requirements not yet completed, withdrawal requested outside business hours (9 AM-9 PM WIB), or mismatch between your bank account name and registered 7mtr name. Check your account verification status and bonus terms. If your withdrawal remains pending beyond 24 hours, contact customer support with your transaction details.
Yes, you can withdraw to a different Indonesian bank than you used for deposits on 7mtr. For example, if you deposited via BCA, you can withdraw to your BRI or Mandiri account. However, the account holder name on your withdrawal bank account must match your registered 7mtr account name exactly. This is a security requirement to prevent fraud and money laundering. If names don't match, your withdrawal will be rejected.
7mtr offers betting on a comprehensive range of football leagues including Indonesian BRI Liga 1 (featuring Persija Jakarta, Persib Bandung, Bali United, and other clubs), international top leagues such as English Premier League (EPL), La Liga, Serie A, Bundesliga, Ligue 1, Champions League, Europa League, FIFA World Cup, AFF Cup, and Asian competitions. We also cover Timnas Indonesia (Garuda) matches. Live betting and pre-match markets are available with competitive odds.
Yes, 7mtr offers comprehensive togel (Indonesia's traditional numbers lottery) games with draws from major markets including Singapore, Hong Kong, Sydney, and Macau. Players can bet on 4D, 3D, and 2D numbers with various betting formats. Draw results are published immediately after official announcements from each market authority. Togel betting minimums start from as low as Rp 1,000, making it accessible for all players. Check the togel section for today's draw schedules and results.
Yes, all 7mtr games including live casino, slots, sports betting, and togel are fully optimized for mobile play. Access 7mtr directly through your mobile browser (Chrome, Safari, Firefox) on Android or iOS devices without downloading any app. The mobile interface is responsive and touch-friendly, offering the same features and games as the desktop version. You can deposit, withdraw, place bets, and contact support seamlessly from your smartphone or tablet.
RTP (Return to Player) is the theoretical percentage of wagered money that a slot game returns to players over time. For example, a slot with 96% RTP will return Rp 96 for every Rp 100 wagered over millions of spins. RTP is a long-term statistical average—individual sessions can vary significantly. 7mtr publishes RTP percentages for all slots where available. Higher RTP generally means better long-term player returns, though luck and volatility affect short-term results.
Yes, all games on 7mtr use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our casino games are provided by internationally licensed game studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and others—all of which undergo regular independent audits. Live casino games are streamed in real-time from professional studios with human dealers. Sports betting odds reflect genuine market conditions. 7mtr is licensed and regulated internationally, ensuring compliance with fair gaming standards.
7mtr offers new players a generous welcome bonus package on their first deposit. Bonus terms vary by promotion and typically include a percentage match on your deposit (for example, 100% up to a certain amount) plus additional benefits like free spins or cashback. To claim your welcome bonus, create an account, complete KYC verification, navigate to the Promotions page, opt in to the welcome offer, and make your qualifying first deposit. Bonuses are subject to wagering requirements before withdrawal—always read the specific terms.
Wagering requirements (also called rollover or turnover requirements) specify how many times you must bet a bonus amount before you can withdraw associated winnings. For example, a Rp 100,000 bonus with 30x wagering requires Rp 3,000,000 in total bets before withdrawal. Different games contribute differently toward wagering: slots typically contribute 100%, while table games may contribute 10-20% or be excluded. Specific contribution rates and maximum bet limits during wagering are detailed in each bonus's terms and conditions.
Yes, 7mtr offers regular cashback promotions and a VIP loyalty program for active players. Cashback promotions typically refund a percentage of your net losses over a specified period (daily, weekly, or monthly) with no wagering requirements. Our VIP program rewards loyal players with exclusive benefits including higher withdrawal limits, personal account managers, birthday bonuses, faster withdrawals, and invitations to special promotions. VIP tiers are earned through consistent play, with higher tiers unlocking greater rewards.
No, 7mtr does not allow multiple active bonuses simultaneously. You can have only one bonus active on your account at any time. Before claiming a new bonus, you must either complete the wagering requirements of your current bonus or forfeit it. Attempting to abuse bonuses by creating multiple accounts or coordinating with other players will result in all bonuses being voided, associated winnings forfeited, and potential account closure.
Yes, 7mtr operates under an international gaming license and adheres to strict regulatory standards for player protection, fair gaming, and responsible gambling. We implement 256-bit SSL encryption to protect all transactions and personal data, maintain segregated player funds, undergo regular third-party audits, and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. Our licensing jurisdiction requires us to maintain high standards of operational integrity and financial security.
Setting deposit limits on 7mtr helps you maintain control over your gambling budget. Log into your account, navigate to Settings, then select Responsible Gaming. Choose Deposit Limits and set your preferred daily, weekly, or monthly maximum deposit amounts. Limit decreases take effect immediately, while increases are delayed 24 hours to prevent impulsive decisions. Once you reach your limit, you cannot deposit additional funds until the time period resets. You can adjust or remove limits at any time.
If you believe gambling is becoming problematic, 7mtr offers several tools to help: set deposit limits, loss limits, or session time limits in your account settings; activate a cooling-off period to temporarily suspend your account for 24 hours to 3 months; use self-exclusion to permanently close your account if needed. Contact our support team confidentially for assistance setting up these tools. We also encourage seeking professional help through organizations like Gamblers Anonymous or local mental health services specializing in addiction treatment.
Our customer support team is available around the clock via live chat, email, and WhatsApp. Get instant help with any question or issue.
7mtr uses bank-grade 256-bit SSL encryption and complies with international security standards to protect your data and transactions.
Enjoy lightning-fast withdrawals processed in 5-15 minutes to all major Indonesian banks and e-wallets during business hours.
Our support team is ready to help 24/7. Contact us via live chat, email, or WhatsApp for personalized assistance.